Data Center Services
- Bilingual Telephone Support
- Our bilingual (English and Japanese) staff assist you when you are away from the data center you use or have difficulties in communicating with people in the data center.
- Our staff are not mere translator but responsible local engineers because they have wide experience of telecommunication industry as engineers.
- You can ask us to deal with local (Japanese) telecom companies for you interms of communication faults or work orders.
- 24h x 365days available at monthly charge basis (minimum term: 1 year)
- Bilingual Onsite Support
- We can also be your "Hands & Eyes" and work at your local sites. At your request, we perform installation and configuration of your network equipment, cabling work and circuit activations or alteration.
- 24h x 365days available at monthly charge basis (minimum term: 1 year), On-demand, one-time service is also available.
- Bilingual Project Support
- When you need to accomplish a series of tasks as a project, such as reshuffling of systems or circuits, removal and move, we can be the project manager.
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